Tag: home user
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Process of a New Work Order
How many times has your computer not been working properly and you call for help from a friend named Jason. Jason comes over, spends a couple of hours working on it and leaves saying that it’s been fixed. When he leaves you go and check on the computer and it seems to be working much…
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Cleaning a Virus and Tools
I helped a retired veteran clean a virus from his computer. The work order proved interesting because completing the repair required a multi-step process to remove the virus and put the PC back online. My preliminary testing proved to me that there was more going on than just a simple problem like a disconnected cable.…